Dear Universal Orlando Resort Team Members,

My husband and I are avid fans of Universal! From the thrilling theme parks to the delightful resort stays and the delicious dining experiences, we have cherished every moment of our visits. 

As pass holders since 2017, we've had the joy of witnessing the remarkable growth and positive changes that continue to transform the entire resort. Your dedication to making every day extraordinary doesn't go unnoticed. 

Universal Orlando Resort is more than just a place; it's an immersive experience brought to life by the incredible people who work tirelessly behind the scenes. 

From the excitement of Mardi Gras to the sunny vibes of Summer Fun, the spine-tingling chills of Halloween Horror Nights, and the enchantment of the Winter Holidays – each event is a testament to your hard work and passion.

As we approach the holiday season, we want to extend our heartfelt gratitude for your unwavering commitment. We recognize that you are working diligently, even during Thanksgiving and throughout the holidays, to ensure that every guest feels the magic and warmth of the season. 

Your efforts do not go unnoticed, and we are genuinely thankful for the extra touch of magic you bring to our visits.

Thank you for being the heart and soul of Universal Orlando Resort. Your dedication transforms our experiences into cherished memories, and for that, we are truly grateful. 

Wishing you all a magical holiday season filled with joy and appreciation.

Sincerely, 

Heather Revezzo